How it works

From booking to a spotless home

No phone calls and no guesswork. You see the price and the hours before you book, and you pay only once the job is done.

A freshly cleaned living room
Booking

Four steps, about a minute

Your home

Choose the service, then rooms, condition and pets. The price and hours update as you go.

Where and when

Pick your locality, a day and a start time. The price is the same every day, evenings and weekends included.

Extras and plan

Add an oven clean or ironing; choose weekly, fortnightly or monthly to save up to 12%.

Access and book

Tell us how to get in. Codes are encrypted. Sign in with a code sent to your email and confirm.

Matching

The right maid for your home

We offer your visit to vetted maids who cover your locality, are free at that time and have the right skills. Your favourite maid is asked first.

  • Close to youMaids only receive offers for the localities and hours they choose.
  • Ranked by qualityDistance, ratings, your history together and reliability decide who is asked first.
  • Confirmed by emailYou get your maid’s first name and rating once she accepts. If nobody is free, we tell you early and cancellation stays free.
The visit

On the day

On her way, then checked in

You see when your maid sets off and arrives. Access details unlock for her only on the day.

A checklist for every room

She works through a room-by-room checklist, starting with your priority rooms.

Extra time only with your approval

If the job needs longer, she asks in the app. You approve or decline; approved time is charged at your booked rate.

After photos, then check-out

Photos of the finished rooms, then check-out. Pay in cash to her or by card.

Afterwards

Receipt, rating, re-clean

A fiscal receipt by emailAftermath Ltd issues a receipt for every payment, VAT shown. Find them all in your wallet.
Rate and tipRate your maid and add a tip if you like. Tips go to her in full.
Something missed?Report it within 48 hours from your booking. We send someone back free of charge or refund the part that was missed.
Questions

Good to know

Do I need to be home?

No. Leave a key in a lockbox, with a concierge or with us. Access notes and alarm codes are encrypted and shown to your maid only on the day of the visit.

How do I pay, and will I get a receipt?

You pay after the visit, in cash to your maid or by card. Aftermath Ltd, which operates maids.mt, issues a fiscal receipt by email for every payment. Prices include 18% VAT.

What if I am not happy with the clean?

Report it from your booking within 48 hours. We send someone back free of charge or refund the part that was not right.

Do you bring cleaning products?

By default you supply them. Choose "maid brings equipment and products" when booking and your maid brings everything for a small fee.

Can I have the same maid every time?

Yes. Choose a weekly, fortnightly or monthly plan and we keep the same maid whenever she is available, with up to 12% off.

Get your price in under a minute

Fixed price before you book. Free cancellation up to 24 hours before.